Warranty

At Durbauilt, our windows and doors are designed with passion, innovated with purpose, built with integrity,, and back by the industry’s best warranties.

Best in class warranty

Warranty you can trust

We pride ourselves in crafting durable, long-lasting products. That resilience allows us to offer some of the best warranties in the industry. From products and installation to service, our warranties are designed to give you peace of mind that if something goes wrong, we'll be there.

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Quality Guarenteed

At Durabuilt, you aren’t just getting a beautifully designed product, but one that is built to the highest standard. We are confident in the products we manufacture, and our warranties help us ensure that you are, too.

Windows
Doors
Care & Maintenance

Discover how your windows are protected for years to come

Your satisfaction is important to us and we provide several options for after sales services and warranty work on your windows. Click here to learn more about our window warranty!

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Designed to create lasting value for your home

As a homeowner, you want to make sure that the doors you purchase is backed by the manufacturer who produced it. We are proud to offer best in class warranty for your project! Click here to learn more.

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Ensuring your products perform their best for years to come

Proper care of your windows and doors is important, and fortunately very little effort is required to take care and maintain our products. Click here to download our maintenance guide!

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Warranty Service

Requesting service is easier with Durabuilt

Our team is here to provide post-installation assistance for any servicing requirements you may have. Click the button to submit a service request for your recently installed Durabuilt products.

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FAQ

Have a question?

We’re here to help. Discover the most frequently asked questions from customers like you. To view all FAQ's, click the button below.

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What is my warranty, and is it transferable to the next owner?

We offer a limited lifetime warranty on window vinyl extrusions and hardware, a 20-year warranty on glass-sealed units, a 10-year warranty on exterior finishes and fibreglass door slabs, and a full 5 years on the Durabuilt installation. As the original consumer, your warranty is transferrable to the next homeowner for up to 10 years

Who do I contact for service warranty?

Our Connect You group handles all post-installation questions or requests. They have complete access to your order and are on board to offer the most efficient and effective customer experience. Your Durabuilt sales professional also remains in the loop regarding any service you may need and is your advocate if anything doesn’t meet your satisfaction.

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